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My phone is not working with a 25 foot cable I have, need help.

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We moved some phones around and when we plugged in the 7 foot cord it works fine, but with our 25 foot cable it doesn’t work? Do you have any ideas about what may be wrong?
asked in Troubleshooting by Emory (900 points)
recategorized by birns

1 Answer

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First try a different 25 foot cable, the 25 foot cable may also be a crossover cable, ensure that the cables have the same pin layout by comparing the colors of the wires. The wires should be arranged in the same layout on both ends.  If you cannot see the colors try plugging into a separate phone and ensure that the 25 foot cable is to blame for your issue. If the cable doesn’t work simply replace the cable.
answered by birns (2,860 points)
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